Branding & Reputation 2017-11-03T14:04:58+00:00




…That’s Because We, As Customers, Simply Trust Our Peers More Than We Do A Business’ Marketing Team!
Makes sense, right?


Now you have a safe and simple way to build a 5-star reputation automatically without ever having to worry about negative reviews being posted about you online.

Our system supplies you with an easy to use and understand dashboard, so you can boost your online ratings and reviews speedily!

As we all know, more than 9 out of 10 people look to online reviews when selecting a product or service.

The companies that have an abundance of fresh glowing reviews get more business than companies with low level or outdated reviews.

Our system allows you to highlight the best reviews, suppress the worst while regularly engaging your client base based on their satisfaction with your product or service.

Let me show you how.

First, our system allows you to regularly solicit reviews from your new or existing clientele. Then categorizes them by star rating.

You can set a threshold that allows the highest reviews to be posted on your public site and social media while alerting you in real time for the less than stellar reviews.

The people leaving the best reviews are prompted to share those reviews online on the review site of your choice such as Google, Yelp, LinkedIn etc.

While the people leaving lesser reviews are prompted to fill out a questionnaire leaving in details about their experience. This allows you to respond to these clients quickly and fix any problems they may have as well as offer discounts or other promotions to win back their business. Typically a business that goes to this length to satisfy their clients will get the best reviews the second time around.

Next you can sort your clients by star rating and regularly engage with promotions that are relevant to their satisfaction level increasing your repeat business.

Beyond this, you have complete control of what reviews are made public and where they get posted. You can even delete a 5-star review if you want it to.

The customizability of our system is incredible. Everything is customizable – from the look of your public site to the look of the social media posts to what each type of email says. It’s all up to you.

If you don’t know what to do or don’t have the time to set it all up, dont worry. The default settings are well-thought out and very professional.

As comprehensive as this system is, it’s just the beginning of what we offer.

We can also provide regular review videos based on your actual customer reviews. The syndication of those reviews to over 20 online social media and review sites, a support team that can handle every aspect of the review system for you and even a service that virtually eliminates your local competition.

No matter what level of service that you choose, we have the system that increase your online visibility, attract more customers, and then regularly engage those customers to get you more repeat business.

Branding & Reputation

Now you have a safe and simple way to build a 5-star reputation automatically without ever having to worry about negative reviews being posted about you online. Our system supplies you with an easy-to-use dashboard, so you can boost your online ratings and reviews speedily.

You can set up your account to monitor reviews from top review sites of your choice with just a few clicks. And with “Fix My Listings” addon service, we’ll establish your accurate business information online while ensuring that your business information is correct across all major search, review, social media, and local directory properties.


The Dashboard lets you stay on top of what’s being said about your business. With Authentic Online Reviews, you’ll have access to the most recent feedback and reviews from your clients or customers. Plus, you’ll earn an overall feedback rating for your business that can be fine-tuned to specific services.

If you offer several products or services, you can separate the individual performance results for teams or staff members who are responsible for them. Then, you can use it to determine who is improving your reputation and who might be harming it.

The overall rating groups all the reviews together, but you can separate them to see the results for each department or team.

Expand Your Web Presence

You can never have too many web properties. A new micro-site helps spread the word about your business. It shares your online ratings and reviews, and it also includes the powerful feedback customers that have left for you, which may not have appeared on external rating and review sites.

Feedback and Review Selection

Share only the feedback and reviews that you want to be shared on your micro-site. The decision is yours. You have the power to filter your feedback for the best results. This is easily configured from your dashboard, which gives you full control over what is displayed to prospective customers.

Important Business Information

Your Authentic Online Reviews micro-site shows all your pertinent business information in a single location. If needed, you can use this as a primary website because it includes:

• Company or individual branding
• Recent feedback and online reviews
• Business hours
• Basic company information
• Social media accounts
• Link to external review page

Positive and Negative Pages Based On Routing

Your customers are intelligently routed by the system to a specific feedback page based on the initial feedback snapshot and the settings you configured in the setup process. Those who leave positive reviews are routed to one site, and those who don’t are routed to another site. That way, they can be handled differently.

Quickly and Easily Access Review Sites

The system makes it easy for your customers to post positive online reviews. You decide which review sites are important for your business. The software lets your customers quickly select a review site they are familiar and comfortable with. You can add any rating settings or external review site that you want the review to be seen on.

You then request for your client to copy and paste them and hit the icon and post the review on that third party site. Rotate the sites to spread your reviews across the web. Quick linking removes the customer’s need to search.

Professionally written and recorded videos are included by both men and women for the positive and negative feedback pages. You can also create and use your own video, branded to your company, and embed it with a message that is tailored specifically to your customers. This personalizes your message and makes your clients feel that you recognize them, value them, and appreciate their input.

Fully Responsive Mobile Feedback

The entire automated feedback loop is fully mobile responsive. That means they can leave feedback almost anywhere they happen to be. Customers can rapidly and effortlessly navigate it from any web enabled device, including:

• iPhones
• iPads and Tablets
• Desktop Browsers
• Android Devices
• And more…

Ability to Edit Page Content

With the ability to update the content that is above and below the video message, you’ll target your message specifically to your customer base. You can easily include a link, add manager contact info, or even create a special offer right on the page.

Actively Monitor Top Review Sites

Connect your dashboard to major rating and review sites like Yelp, Google+, Yahoo, and CitySearch to pull in reviews that have been posted about your business.

New review snapshots are displayed on your dashboard along with a special alert that is sent directly to notify you that a new rating or review has been found by the software.

Socially Share Or Suppress New Feedback / Reviews

• Spread the word about your recent feedback or reviews
• Prevent duplicate reviews from being shared
• Control the brand of your business online

Your visibility score reveals the accuracy of your business data across every major online directory, review site, and social network.

There are more than 153 directories and more than 40 social sharing sites. This is included in our $1 pricing package, however it has a one-time fee of $97 for “Fix My Listings” addon service and we monitor your listings as long as you have active service subscription with us.

Click here to run a scan of your business see how your listings are accurate across the web.

Think of how long that would take you if you tried to do it on your own. Not only is it included, but it is locked so that no one except you can change anything once it is corrected and consistent. Missing or inconsistent listings are highlighted and quickly brought to your attention. Quick links are provided to edit and update business information easily when required.

While we check dozens of web properties that are relevant to local businesses, we understand that not every review portal will be relevant to your business.

Quickly remove sites from the visibility checker that are not related to your business category with a single click of your mouse.

Import, export, or quickly add customers to your database from one location. Search, manage, and segment existing customers based on their ratings.

If you like, you can personalize the default feedback and follow-up emails with a powerful internal HTML editor. Brand and customize your content to enhance results with a message that you tailor to your own customers. Personalized messages sound more sincere.

How often have you thrown away form letters or deleted emails that were fishing for customers and obviously sent to thousands of other people? I do it many times every day. Personalized messages speak directly to your customer.

You can edit your emails with over a dozen possible merge fields to design your own message that pulls in and populates data quickly.

By using the Authentic Online Reviews custom email message manager, you can create marketing messages for the holidays or reconnect with your best customers.

You can also send a special offer to customers that may have left less-than-favorable feedback that asks them to return and give you a second chance to please them.

You can even review feedback at a specific employee or service department level from the past 30 days or during a specific date range.

If you have a repeat customer base, the software will use each customer’s email address to append older feedback with new feedback.

You can easily see your full rating and reviews on the reported website with one click of the mouse. This lets you reply or comment on recent customer reviews.

So If Your Business Has Been Doing Well In Terms Of Actually Delivering Quality Service…

How can you leverage that reputation in order to grow your business even further?


First, we set up a review portal for you. This is where your customers or clients can leave their feedback. Those reviews are streamed to your micro-site, which is a miniature version of your website that has been branded to look like your main site.

This shows the cumulative rating of all the reviews of the services you provide and how your clients rate you. Visitors see your total feedback as a score.

Opinions are one thing, but when converted to a number, they’re more impressive. You can easily envision the impact of having many excellent scores and resolving less-than-stellar reviews.

Then, with one click, an email is sent to the customer or client thanking them for the review and their kind words. The system also encourages them to post their positive feedback on other sites, such as Yelp, Google + or CitySearch.

If you’re watching this, you’re probably wondering what it would be like if a system could handle your reviews for you. As a matter of fact, it’s a very good idea.

Here’s why:

​Let’s be honest. Systems work. Without one a lot less gets done. You’re busy and just don’t have time to focus on getting customers to give feedback. A system never tires. A system that you can have total control over is just awesome.​

Buyers routinely consult online reviews before making a purchase. I should know. For the last few years I handled branding for plastic surgeons.

Building a good reputation and then marketing it was 60 percent of the task

Now, here’s what I can do for you. I can build a solid five-star reputation for your company using all the resources at my disposal, I can make sure that the right people see it. I can create a mini-website devoted entirely to your company’s reviews. Every review is a separate domain, and I can make sure that each review is presented whenever a potential client searches your business reviews by entering your business name.

Your review commercials will be syndicated and created from your existing and future five-star reviews. We will ask your customers to answer 3-4 questions describing what made their experience with you a five-star experience. If your customers don’t rank their experience with you as five-star, we’ll ask about the experience they did have and the ranking they gave it.

We’ve found that conversions are higher when customer reviews are detailed and specific rather than generic. For example, a specific positive 5-star review might sound like this:

“We wanted a 60-foot oak tree removed from our property because it threatened our house whenever there was a storm. It was in a difficult location, and it was going to be a challenge to get the cranes close enough to safely remove it. ABC company explained exactly how the tree would be removed. They showed great attention to detail, and when the job was done, they cleaned up and took care of everything.”

Our most successful clients include a statement like this to make sure they always get a review:

“Thank you for considering us for your job. We want your experience with us to be a 5-star experience. We go the extra mile and back to ensure that you are thoroughly happy with our work. Please complete our short review when the job is complete. All you have to do is answer four questions and provide a summary of your experience with us. We can promise our customers excellent service because we listen to what you have to say, and we do not accept jobs unless feedback is provided.”

After the client receives a bill for payment, they are reminded to submit feedback. Our system manages reviews as they come in, directing any less-than-stellar feedback to someone in your company who will correct any problems and address any concerns. When the feedback is positive, the client is asked to share this information with the review sites or social media sites of your choice.

All the reviews about your business are authentic and written by real-life customers. You will receive a link to the review portal as a URL or a QR ​code that takes your client to your website where they can write a review that goes directly into your personal review portal where you can manage it.

Imagine after a year how many 4 or 5-star reviews will be over the web and social media raving about your business. The impact is incredible. Imagine a video of your 5-star reviews that’s syndicated across the web and social media sites to point potential customers straight to your business. Imagine all the excellent reviews of your company that potential customers will see whenever they search out information about your business. We enclose the market for your products and services in a 25-50 mile radius around your business. We do not offer our services to your competitors because we are committed to successful results for you.

Are you ready to be the go-to company in your market niche?

It’s time to take your business to the next level.


To get you started, we’ll produce a custom review video commercial from one of your existing 5-star reviews at no cost. Using this with video marketing can have a great impact on your position on search engine results.

Check the sample commercial to see how your review video would look like. And each month we’ll produce 1-2 review videos and syndicate them all around the web at a minimal fee.

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